TESTIMONIALS

Testimonials

Read What Our Customers Are Saying About Us


Jeffrey
Dear Mr. Ligon,
I wanted to take the time to say thanks to you for the great service your team performed in taking down 8 trees in our back yard, many of which suffered damage from the recent storm.

It all started with my call to your office after the storm, Irma, came through town. My call was received graciously by Judy or Natalie (I spoke to both several times during this process) in your office who indicated she would have Jason get back with me soonest, as he was out surveying other calls. Both ladies were great! Jason Kling called me shortly thereafter, arranged a time to come bu our home to see the damage. He arrived at our home, assessed the situation, provided the estimate, and got us on the tentative schedule, knowing there were receiving more emergency calls each day that may take priority. Our situation was not an emergency, bu we were anxious to get the trees removed before it became one. 

Jason kept us informed of the schedule, notified us of the team's pending arrival on Monday (yesterday). The team arrived at 8 am as scheduled and spent the next 9 plus hours successfully removing the trees.

Jessie Pickens led the team and was accompanied by Robbie Johnson and Barron Simmons. I observed most of the activity throughout the day. I was impressed by Jessie's leadership and the safe execution by all members of his crew. There were professional, courteous, and took every measure possible to protect our property. Above all and most important, they were sage. The mission was completed without a hitch. Well done Jessie and crew. 

We have used Big Dog in the past and will continue to recommend them to others in the need of your services. 

Many thanks for your great service.

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Ms. Iuli
Sometimes saying “thank you” is insufficient to express gratitude for the level of excellence demonstrated in the performance of work that’s done. I am overwhelmed with gratitude in the work your crew, beginning with your Sales Rep, did to get the job completed that affected my property.

When Jason King arrived at my property to do an estimate he introduced himself and was warm and friendly. I was easily put at ease as I had a few concerns on my mind about how the tree removal was going to be done. He explained why he was on my property and told me how the crew would possibly proceed. He reassured me that the work could be done with minimal, if any, impact to my property. This morning, I received a courtesy text from Jason to let me know the crew would be arriving in 20 minutes. 

When the crew arrived, they went right to work. I was in awe watching them because I had no idea where I would have even started! I could readily see they knew what they were doing. I learned that all 3 crew members were part of Timmy’s crew and performed their work as one cohesive team. It was truly an amazing experience watching them tackle that job! After they completed the job, they took time to clean up every branch and leaf that fell! I’ve never seen a company work with that level of pride and attention to detail.

I also send a big thank you to Timmy and his crew – Hector (what a skilled worker he is), Nick, and Robert. Without them, I’d still have the hazardous trees hanging over in my yard. They are extremely hard workers and I can definitely tell they were not there to just collect a pay check. They were engaged in their work the whole time and also very cordial and friendly. These men, Jason, Timmy, Hector, Nick and Robert are definitely ones you want to keep as they really live the standards of excellence your company promotes – trained professionals, quality work, attention to detail, and excellent customer service.

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Mr. Conway
I just wanted to say how pleased we were with the way the yard looked. Thank you for picking up the extra piles. My only purpose was to get a few dead trees removed, but the yard has really opened up. You have to look to find where the trees were. Please thank your crew for me. Both my wife and I a very pleased with the work.

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Mrs. Flowers
To the owners: I am writing a note of gratitude of the services rendered last week by your crew of workers supervised by Chris. The work was superb, and the cleanup was great also.

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Mrs. Mayes
Your personel did a very good job. They worked very hard and in a very professional manner. You are lucky to have such pleasant and hard working employees. Thanks for a job well done!

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Mrs. Erie
Thank you SO MUCH for your great job of cutting and hauling my trees off.
Your workers were very nice and steady workers. They did a very good job.

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Mrs. Kotras 
Thank you so much for the professional & courteous service that I received from your crew. They removed 5 trees from my property that were damaged in the ice storm. They worked efficiently to remove all of the trees and debris. The crew even fixed my fence which had been damaged! They cleaned up each area and left it in pristine condition. Thank you for an outstanding job.

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David 
Dear Jason & staff crew! Thank you all so much for your outstanding hard work, thoroughness, and finishing touches! We will tell all our friends & neighbors of your dependability & professionalism!

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Mr. Foley 
This letter is simply a letter of thanks to you and your crew for great work done at our home removing downed trees and debris. Your team just left our home after almost 4 hours of work, completing the task of removing 4 trees off our house and deck, and 6 other ones damaged from the ice storm. They were professional, courteous, responsive, safe, and considerate of all other property (ours and our neighbors), and left our yard clean of any remaining debris. I was fascinated by their ingenuity in their ability to safely pull the trees off the house and down them with precision to eliminate any possible collateral damage.

This is the 3rd time we have required the service of big dog. You need to know that if we are in need of tree or stump removal services again, you will be our first call.

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Carl 
Thanks for a job well done! Especially the clean-up! Couldn't even tell you were here. Will definitely recommend your company to anyone who would ask. Thanks again!

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David 
I want to thank your team for the expert job they performed on my yard yesterday. They cleaned up very well. Everyone had a good spirit about them, and were eager to please.
I would certainly want them on my team, especially the tree trimmer. You can be proud of them, and I would recommend them to anyone who needs work on their trees!! As I explained to you, I will be calling on Big Dog to perform additional work for me in the future in my yard.
Thanks again for your outstanding work!

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Paul 
I would like to thank you for your prompt and professional attention to our request last Wednesday. You succinctly assessed the deeded tree service in our yard and correctly coordinated an outstanding team to complete the work on Thursday before the anticipated run on Friday. My wife was very impressed with your three number team who were also very professional and did an outstanding job.
Thank you again for a job well done!

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Sam 
Please excuse me for not mailing this check immediately. I made it out shortly after the crew left. They are great workers and their team work shows! They were prompt and efficient and cleansed up when the were finished. Our backyard looks much larger now. Thank you!!

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Jeff 
Just a short note to express my appreciation and satisfaction with the entire process of having trees removed. Jason was a tremendous help and the crew that came was polite, friendly and most of all, did and OUTSTANDING JOB! Of note, I had used another tree service in the past and felt that it was a pressure-like sales effort to take out more trees than we needed. Not so with Jason who was informative, knowledgeable and professional. With him, I felt like I was getting a problem solved and never felt pressured to take out more than necessary. In fact, he trimmed some additional limbs for us at no cost. I would tell them I wouldn't consider ANYONE else! Thanks for making this such a smooth and zero-stress process!!

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Ellen 
Thanks so much for removing those branches off the trees for me. Your crew was great! They did a wonderful job. I appreciate their efforts.

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Seley 
Thank you for the outstanding service! We have had several trees taken down (40 total) and the crew was AWESOME! When the trees were gone we couldn't tell they were previously standing, not to mention the clean-up was equally great! Won't use anyone else for this service. Thank you! Thank you! Thank you!

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Hope 
I am writing to you to thank you for the professional service that was given on my tree removal. Your staff having to enter on a neighboring property with heavy equipment left no signs that you had even entered the property. Needless to say, you and your staff left a lasting impression and we (my neighbor and I) will certainly not hesitate to recommend Big Dog Stump and Tree Removal.

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Carolyn
Thank you so much for your quick response to our tree problem. Your team did a GREAT job. We really appreciate your coming out on a weekend to help us in our time of need!! Thank you again!

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Bill
Thanks for a job well done. Your crew did a great job and exceeded my expectations. I will recommend your company to everyone needing professional tree removal.

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Martha
Your crew was very professional. They worked very hard, did not waste time and were very polite.

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Mrs. Harrison 
I want to congratulate you on having the following men in your business; they were all outstanding: Evan, Carlos, Julio, Terrill, James. These gentlemen took down 10 pine trees and a dogwood... it was like watching a dance routine! All were in sync, there were no wasted moments, all were courteous, and they all were professionals. Upon completion, the property was left as they found it... Neat and tidy. The men were definitely a grand advertisement to your business and I will very definitely praise them to one and all. Another outstanding employee was Mr. Tim. He too was courteous and professional.

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Don 
Just a word of thanks for a job well done on removing my pine tree yesterday. The whole crew did an excellent job, no damage to anything in my yard or the neighbor's back yard. I really do appreciate that. Clean up was excellent. My neighbor called and was very pleased with the cleanup in his yard. While the whole crew should get a pay raise for working so well in the heat, the young man at the top of the tree deserves hazardous duty pay!! He was great!

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Marjorie 
Thank you so much! I will recommend you to everybody. What a great job, not a bush was harmed.

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Mr. Greene 
The Big Dog crew just left. The trees are gone, and the place is cleaner than it was when they got here. They did excellent work! I will highly recommend them to anyone I run across who needs tree / stump service.

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Mark 
Your company did an excellent job at our home. Thank you for your timeliness and your cleanup effort. It is appreciated!

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Charlotte 
We want you to know how pleased we were with the work done. Your crew was very polite, respectful and cleaned up very well. We will recommend your company!

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Steve 
Thank you for the service. We were very pleased with the work that was done. The crew was very careful in protecting the lawn and the house and all other things in the yard. When they finished the tree cutting, they thoroughly cleaned up all the debris and left the back yard in excellent condition. We will definitely call upon you in the future when we want to have the rest of the trees removed and will recommend you to others.

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Mary Ann 
I just wanted to let you how much I appreciate the fantastic job your crew did. Your company was the first one to respond to my call. They were on time, courteous, and truly professionals. It was amazing to watch them work together - I have never seen such teamwork. When they were finished they did a great job of cleaning up. My yard looks like the trees were never there. Please let your team know how much I appreciated their work. If anyone ever asks me to recommend a tree service it will be Big Dog!
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